Our
Services
We will provide your machine with the support you expect to keep it working. With industry-leading warranties and services you can trust, you can always rest assured to work with Mingcang Machinery.
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Cleaning and Debugging
We will help you confirm the machine model based on the inquiry information. Before delivery, we will clean, spray rust prevention, repaint, and renovate the exterior. Internal inspection and testing, as well as replacement of wearing parts, etc.
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Installation Service
When you encounter installation adjustment or operation problems, we will provide installation services and also provide online guidance.
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Training Service
Professional guidance and training to ensure the normal operation of the equipment. We can send engineers to the customer's site for maintenance work, technical exchanges, discussions and training according to customer requirements.
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Logistics Services
We specialize in the transportation of construction machinery, providing you with flexible, economical, and efficient logistics solutions to ensure the safe arrival of excavators at every construction site!
Custom Accessories
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Breaker hammer
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Swivel grab
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Gripper
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Rake
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Cleaning bucket
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Tooth bucket
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Bucket teeth
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Hydraulic Thumb
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Rubber Tracks
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Rubber Blocks
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Scarifier
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Quick change joint
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Hydraulic vibration hammer
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Hydraulic tong
Advantage of Service
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One To One Service
From pre-sales information to after-sales service, we provide one-stop tracking service to ensure customer satisfaction.
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Engineer Assistance
We can get 1-to-1 video service from engineers to help solve technical problems. You can always rest assured to choose to cooperate with Mingcang, because with Mingcang, you get more than just a machine. More professional service.
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Accessories Support
The product accessories are rich and complete, and after strict quality inspection, you can use it with confidence.
How To Buy
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INQUIRY & ORDER
Choose you want and sign the contract
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SUBMIT DETAILED REQUIREMENTS
Description: Review our detailed quotation and confirm it before signing the contract.
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RECEIVE QUOTATION AND CONFIRM
Description: Review our detailed quotation and confirm it before signing the contract.
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MAKE A DEPOSIT PAYMENT
Pay the required deposit as per the contract to activate your order.
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DELIVERY AND AFTER-SALES SERVICE
Description: We will arrange delivery once production or procurement is complete and provide after-sales support.
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Global Customer
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Foto do cliente
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Foto do cliente
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Frequently Asked Questions
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Q
What's the condition of the equipment?
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A
Each unit is multi-dimensionally inspected by a professional team, including operational hour verification and mechanical performance testing, with inspection reports provided to ensure reliability.
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Q
Does the price include taxes and shipping fees?
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A
Quotes are for the bare machine only. Taxes and cross-border shipping costs are calculated separately based on the destination, and we offer one-stop logistics solutions to reduce expenses.
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Q
How long does delivery take?
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Typically, shipping is arranged within 7-15 working days from order confirmation. The specific timeline adjusts according to transportation distance and customs clearance efficiency.
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Q
Is after-sales support provided?
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A
Equipment comes with a 3-6 month basic warranty. Our global maintenance network offers technical support, and we assist with component replacements for key issues.
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Q
What payment methods are available?
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A
We accept international payment methods is Telegraphic Transfer (T/T) and can be negotiated for other payment
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Q
Can you provide actual machine videos or more photos?
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A
Yes, each unit has a 360° video and detailed photos of key components (engine, hydraulics, chassis).
